Questions? We’ve Got You Covered
Yes, the SPIDEYWINKER™ Mask is designed to accommodate head sizes with a circumference of up to 62cm, which is approximately 24.41 inches, making it versatile and suitable for both adults and children.
The key difference between the chin and remote control variants of the SPIDEYWINKER™ Mask lies in the method of operation.
The chin control variant responds to chin movements, offering a hands free and interactive experience.
In contrast, the remote control variant, activated with the included remote, provides convenience and precise control, often preferred for its ease of use.
You have two options: use the chin control for hands-free operation or the included remote control for precision.
The remote control is included with all variants except for the Gwen Mask.
The ring remote is a simple and user-friendly device that controls the mask's winking motion. It pairs easily with the mask and allows you to trigger the wink with a button press. You'll find it incredibly intuitive to use.
Yes, you can. The mask is made froms kin-friendly, breathable fabric, ensuring comfort during extended wear.
Absolutely. The mask is designed to offer clear visibility, ensuring you can navigate your surroundings comfortably.
The mask can be wiped clean with a damp cloth. Please refer to the provided care instructions for more details.
SPIDEYWINKER™ Mask uses rechargeable batteries, and a full charge typically lasts for several hours of continuous use, making it perfect for conventions and events. The exact battery life may vary depending on usage and settings. A USB charging cable is included for your convenience.
As soon as your order has been shipped from our warehouse, we’ll send you a shipment confirmation email with your order’s tracking number so you can keep an eye on your package and know exactly when you should expect it!
Bought the wrong item? Or in case things didn’t go as planned, or you are genuinely not impressed by our crafts?
Our return and refund policy will make things easy to ensure your happiness. Simply send it to support@katanasaga.com, and a member of our team will get back to you as soon as possible.
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